Privacy

BASCalc – Privacy Policy

Effective Date: 25 November 2025
Business Name: BASCalc
ABN: 76897723842
Website: https://shop.bascalc.com.au
Contact Email:

1. Introduction

This Privacy Policy explains how BASCalc (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you purchase or use our digital BAS calculator product or interact with our website.

We respect your privacy and are committed to keeping your personal information secure, confidential, and used only for legitimate business purposes.

By using this website, you agree to the terms described in this policy.

2. What Personal Information We Collect

We only collect the minimum information necessary to process your order and provide support.
This may include:

2.1 Information You Provide

  • Name
  • Email address
  • Billing address
  • Payment information (processed securely by Stripe — we do not store your card details)
  • Any support requests emailed to us

2.2 Automatically Collected Information

When you visit our website, standard information may be collected automatically:

  • IP address
  • Browser type
  • Pages visited
  • Basic analytics data
  • Cookies required for WooCommerce cart and checkout functionality

No sensitive information (health, government IDs, etc.) is collected.

3. How We Use Your Information

We use your information strictly for:

  • Processing and delivering your BASCalc purchase
  • Sending order confirmations and download links
  • Providing customer or technical support
  • Maintaining records for taxation and accounting compliance
  • Improving store functionality
  • Fraud prevention and security checks

We do not sell or rent your information to anyone.

4. Payment Processing

Payments are processed via Stripe, a secure PCI-DSS-compliant payment gateway.

  • We never see or store your full credit card details.
  • Stripe handles all card information securely.
  • Only the last 4 digits of your card and expiry may appear in your order record for reference.

For Stripe’s Privacy Policy, visit: https://stripe.com/au/privacy

5. How We Store and Protect Your Information

Your data is stored securely on our website hosting platform and in WooCommerce order records.

We use:

  • Secure HTTPS encryption
  • Strong passwords and access controls
  • Regular security updates
  • Trusted hosting with modern security standards

Only authorised personnel may access your order information.

6. Sharing Your Information

We may share your information only with trusted third-party services necessary to operate our store:

  • Stripe (payment processing)
  • Website hosting provider (ICDSoft)
  • Email sending services (order confirmations)

We never share information outside these essential services unless required by Australian law.

7. Cookies

Our website uses essential cookies for:

  • Shopping cart functionality
  • Checkout and payment processing
  • Basic analytics
  • Security purposes

You may disable cookies in your browser, but the store may not function correctly.

8. Your Rights (Australian Privacy)

You have the right to:

  • Request access to the personal information we hold
  • Request corrections if information is inaccurate
  • Request deletion of your data (unless we need it for taxation/legal reasons)
  • Opt out of non-essential communications

To exercise your rights, contact:

9. Data Retention

For Australian tax compliance, we must retain order records and basic customer information for 7 years.

After this period, data may be securely deleted.

10. Digital Product Delivery

When you purchase BASCalc:

  • You receive a download link via email
  • Your email is stored for support and record-keeping
  • No physical products are shipped

11. Updates to This Policy

We may update this Privacy Policy occasionally. The “Effective Date” will always show the latest version.

12. Contact Us

For questions about this Privacy Policy or your personal information:

Email:
Website: https://bascalc.com.au/Contact.html
Business: BASCalc (ABN 76897723842)