Anti-Spam Policy

Anti-Spam Policy

Last updated: November 2025

At BASCalc, we respect your inbox and are committed to sending email only to customers who want to hear from us.
This Anti-Spam Policy explains how we prevent unwanted emails and protect your privacy.

1. What is Spam?

“Spam” refers to unsolicited or unwanted commercial email—messages sent without permission.

BASCalc does not send unsolicited emails.
We only email customers who:

  • Purchase a product from shop.bascalc.com.au
  • Request support
  • Opt in to receive updates
  • Contact us directly and expect a reply

2. Our No-Spam Commitment

We have a strict no-tolerance anti-spam policy.

We will never:

  • Add you to a marketing list without your permission
  • Share or sell your email to third parties
  • Send unrelated promotions or random bulk emails
  • Continue emailing you if you opt out

Every automated email from our store includes a working unsubscribe link.

3. When We May Email You

We will only email you when necessary, including:

  • Order confirmation
  • Download link for BASCalc
  • Licence key information
  • Account creation or password reset
  • Support responses
  • Important product updates (if relevant to your purchase)

We do not send frequent newsletters or promotional spam.

4. Your Control

You can stop receiving emails from BASCalc at any time by:

  • Clicking “Unsubscribe” at the bottom of an email
  • Contacting us directly
  • Updating your communication preferences

We will process your request promptly.

5. How We Protect You

To prevent spam:

  • We use secure email systems
  • We send emails only to customers and people who contact us
  • We keep your details private and never sell them
  • We comply with Australian and international anti-spam laws

6. Reporting Spam

If you believe you have received an email from BASCalc in error, or one that appears to be spam:

Please contact us immediately at:
📧

We will investigate and resolve it promptly.

7. Changes to This Policy

This Anti-Spam Policy may be updated occasionally.
The latest version will always be available on this page.

8. Contact Us

For privacy, anti-spam, or email-related questions:

📧
📧